Have a project in mind but not sure where to start? Here at Odell we collaborate with our clients and manage every aspect of their remodel from concept to design, through construction and completion. This eliminates the headache of having to piecemeal your project together and seek out several companies to complete the renovation.
It's never too soon to start the planning process. By reaching out to us via contact form or calling us at (440) 471-7935, you're on the right track! We are here to help and answer any questions you may have.
Any remodel is an investment of your valuable time and resources, so it's important to hire a company you can trust and build a relationship with. This process is in place to ensure a seamless transition from concept to completion.
Step 1: Initial Project Exploration
*Please allow up to 2 business days for our team to respond to your inquiry
Once you contact us and we learn a little more about you and your project, we will send you a “Welcome Email” containing several important components, including a link to the process page on our website, as well as a link to the Initial Project Exploration Form. This form allows us to begin understanding not only what you are looking for in the project, but also in a remodeling company. Sharing with us your wants and needs for the project, and the pain points you are hoping to solve, allows our team to best prepare for the on-site consultation.
Upon completion of the Initial Project Exploration Form, we will follow up to schedule the on-site visit. We schedule our appointments in one-hour time windows during regular business hours. This time window allows for flexibility from one appointment to the next ensuring thoroughness during the on-site visit, and ample amount of time per consultation. We will confirm your appointment 1-2 days beforehand, and will call ahead en route to give you a 10-30 minute notice. Please note that if we do not receive a response from the confirmation, that the appointment will either be cancelled, or rescheduled if needed.
Step 2: On-Site Consultation
The scheduled on-site consultation allows for the opportunity to have a more in-depth conversation regarding your project and to discuss the possibilities of scope of work, timelines, and realistic budget expectations. Our team member will take necessary measurements and pictures of the existing space in order to provide a ballpark estimate for the project.
In preparation for the on-site consultation, we request that clients develop a list of “wants” and “must-haves”, have an idea of types of materials that may be chosen, gather any inspirational pictures, and prioritize elements within the remodel to discuss during the meeting. This allows us to help in suggesting solutions that will best meet your pain points.
We also feel it is important to discuss an intended investment amount for the project. Oftentimes, a budget and scope of work are set without truly considering how they fit together. We recommend first deciding upon an investment amount for the project so that we may help tailor a building solution to best fit your needs and budget, as well as offer suggestions to stay within those amounts. It becomes difficult to offer suitable suggestions and solutions for a project without having an idea of what range a client would like to invest in the project.
With all of the information gathered up to this point, we are able to provide a ballpark estimate for the project. Please note, a ballpark estimate is just that – it is a range based on an intended scope of work. It is impossible to provide an accurate final cost analysis without first developing a set scope of work along with making material selections. If the ballpark estimate provided falls within the investment range you are comfortable with, we will then proceed to design to create a final cost for the entire project.
Step 3: Design
This is arguably one of the most crucial steps in the process, where we begin developing a space that up until now has only been expressed into words, is now visually coming to life. Careful planning, communication, and collaboration with clients throughout design ensures laying the proper foundation for a successful project.
The design process does not obligate you to hire us for the construction of the project, however is the only way for us to give an accurate cost analysis should you decide to proceed with a construction contract because we provide fixed-cost contracts. We are also able to provide final cost analysis if the client provides construction drawings with material selections already made.
The retainer for the design agreement varies depending on project type and scope of work, but typically ranges between 3-5% of the overall investment amount for the project. The purpose of this retainer is to cover expenses associated with the drawings, interior design assistance, and the final estimate process. This retainer is incorporated back into the overall project cost should you decide to proceed with the construction contract. If you choose to not follow through with construction, the retainer is nonrefundable, however you will have ownership of the drawings.
Design Phase 1: Schematic Drawings
With schematic drawings, we are able to give a very conceptual visualization of the project. This process allows a client to see a simple representation of the finished project so that we can work to find a design to best fit your needs and solve pain points. Once the client has chosen a design and layout option, we will make final tweaks, and some initial selections for finish material. This allows us to look at a more accurate final cost of the project, usually within 10%, and out of the ballpark estimate arena.
Design Phase 2: Construction Drawings
Upon approval of this more accurate final cost from Design Phase Part 1, we are now able to move toward developing a final scope of work for the project that includes 3-D renderings. This phase is more detailed and works through final material selections and a final design in order to provide a set of construction drawings. After completing any investigation holes, we will also bring subcontractors and/or trades on-site to ensure we are providing accurate final costs for the project’s entirety.
Throughout design, we will collaborate with you during scheduled on-site and office visits for product and material selections, space layout, scope of work, and view 3-D renderings and drawings. Upon approval of final design, material selections, and final cost analysis, we will then provide a fixed-price, lump sum contract of the project from start to finish. If all is approved by client, a construction contract is signed and project development begins.
Step 4: Project Development
These are the final steps to make sure everything is in order to begin construction. We will finalize details of the project scope, design, and materials. A project schedule is developed, the permit process begins, and a pre-construction meeting between our team and the client takes place to ensure everyone is on the same page, and to address any questions or concerns either party may have. Mutually setting these expectations creates the baseline for open communication during construction. Once the appropriate forms and sign-offs have been approved, we are ready to transform your space.
Step 5: Construction
We feel that communication is a very important aspect of a remodel, which is why we keep you in the loop every step of the way. There will be several check-in points where our team will meet with you to see if there are any questions or concerns, and if there are, they can be addressed immediately. We will also provide weekly client feedback forms to make sure we are meeting your expectations.
As exciting as it is, we know that living through a remodel can also be very stressful. Our job is to make it as easy on you as possible, which is why we have a process in place to allow us to do just that!
Step 6: Project Completion
Your dream space is now a reality, but our relationship doesn’t stop there! We stand behind our work 110% and are still at your service if you need us.
We will establish post-construction check-in points and you will receive a Guild Quality survey so that you may have the opportunity to provide honest feedback on your experience.
Reviews and referrals are the best compliments, and we appreciate the time it takes for our clients to provide them!